Terms of Use

1. Agreeing to these terms

By creating an account or using house, you agree to these terms and to our Privacy Policy, which explains how we handle your information. If you don't agree, don't use house. "house" means the house app for iPhone, its widgets and share extension, the servers behind it and this website. This includes streak Live Activities in older versions of the app.

2. Who can use house

• You must be at least 13 years old. If the law where you live sets a higher minimum age for using a service like house on your own, you must be that age, or have a parent's or guardian's consent where the law allows it.
• If you're under 18, or under the age of majority where you live, a parent or guardian must agree to these terms with you.
• You can't use house if the law that applies to you doesn't allow it, or if we suspended your account for breaking these terms.
• Use your own account, and don't pretend to be someone else.

3. Your account

• You sign in with Apple. Keep your Apple Account and your iPhone secure: you're responsible for what happens in your account. If you think someone else got into it, sign out every device in Profile › Privacy & security › Signed-in devices and tell us at support@tryhouse.app.
• Your house account is tied to your Apple Account. We don't store an email address or a phone number, so we can't recover an account another way.

4. Houses

• A house is a private group of up to 20 people. The person who creates it is its admin, who manages its settings and its members and can pass the role on.
• Anyone with a house's invite link or code can see its preview and join while the house has room. Share invites only with people you know; the admin can reset the link at any time.
• You can leave a house at any time. What you posted there stays for its members until it expires or you delete it or your account.

5. Your content

It's yours. You keep every right you have in what you post: notes, photos, videos, voice notes, doodles, polls, comments and everything else you share ("your content").

What you let us do with it. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display your content, and to make the technical copies this needs (such as smaller images, video formats and previews), only to operate house: to show and deliver your content to the people you share it with, in the ways you choose, and to keep house safe and secure, including reviewing content that is reported. We don't sell your content and don't use it for advertising. The licence ends when your content is deleted, except for copies in backups, which are gone within 30 days, and as needed to deal with a report or a legal obligation.

Your responsibility. You're responsible for what you post. Share only content you have the right to share, and respect the people in it: ask before you post photos or videos of others, and never share intimate images of anyone without their consent.

What others can do. The people you share with can see your content and, for most posts, save it or photograph their screen. house can't prevent that, so share with people you trust.

6. Zero tolerance for objectionable content and abusive users

You must not post, send or share anything, or behave in any way, that:

• harasses, bullies, threatens, intimidates or humiliates anyone;
• attacks or promotes hate or violence against people because of their race, ethnicity, national origin, religion, caste, disability, sex, gender identity, sexual orientation, age or any other protected characteristic;
• contains nudity or sexual content, or sexualises or endangers a child in any way (we report child sexual abuse material to the authorities);
• shows, threatens or promotes violence, terrorism or violent extremism, or encourages self-harm or suicide;
• shares someone's private information, such as their address or location, or intimate images, without their consent;
• uses location sharing, plans or any other feature to stalk, track or watch someone without their knowledge;
• impersonates someone or misleads people about who you are;
• is spam, a scam, a phishing attempt or malicious software;
• promotes illegal activity, including selling drugs, weapons or other regulated goods;
• infringes someone else's copyright, trademark, privacy or other rights; or
• is otherwise illegal.

Report it

Every post, comment, plan, status and person in house can be reported. Press and hold a post, a comment or someone's status, or open a plan and tap its three dots, then tap Report and choose a reason. To report a person, tap the house's name at the top, then tap them in its members list. A post, comment, plan or status you report is hidden for you at once. You can also email support@tryhouse.app.

Block

Tap Block on the same menus: on their post, comment, plan or status, or on them in the house's members list. Their posts, comments, plans, statuses, reactions, knocks, mentions and notifications stop reaching you at once, and they aren't told. Unblock people in Profile › Privacy & security › Blocked people.

What we do

We review every report within 24 hours. When content breaks these terms, we remove it, and we remove the person who posted it: from the house, or from house altogether by suspending their account, which also keeps their Apple Account from signing up again. We may also act on content or behaviour we find ourselves. We report child sexual abuse material and credible threats of harm to the authorities.

If you or someone else is in danger, contact local emergency services first. house is not an emergency or crisis service.

Disagree with a decision? Email support@tryhouse.app within six months. A person will look at it again and tell you the result.

7. Using house fairly

You must not:

• try to get into accounts, houses or information that aren't yours, or get around house's security or limits;
• try to defeat protections such as view-once photos, screenshot notices or blocks;
• copy, scrape or collect content or information from house by automated means;
• interfere with or overload house, or copy, modify, reverse engineer or decompile the app, except where the law allows it;
• send unwanted messages or use house for commercial purposes without our written permission; or
• misuse Report, for example to harass someone with false reports.

8. Features to use with care

• Location can be approximate, late or wrong. Don't rely on it for anyone's safety or in an emergency.
• View-once photos are blank in screenshots and screen recordings on iPhone, and the sender is told, but someone could still photograph the screen with another device.
• 24-hour posts from older app versions disappear from house after 24 hours, but people may have seen or saved them before.
• Suggestions made on your iPhone, such as a plan from a comment or answers for a poll, can be wrong. Check them before you post.
• Plans, reminders, streaks and notifications can be late or missed. Don't rely on them for anything critical.

9. Other companies' services

house shows and links to things from other companies: Apple Maps for maps and places, music services for songs, and websites for links. Links open outside house, in Safari or in that service's app. Their own terms and privacy policies apply when you use them, and we aren't responsible for their content or services.

Link previews. When someone posts a link, house shows a preview made from that page or service: its title, a short description and a small image. If you hold the rights in something a preview shows, or a preview is about you and shouldn't be there, email support@tryhouse.app with the link, and we'll remove the preview. You can also report the post it's in.

10. The app and our rights

• house is free to use. It has no ads and no in-app purchases.
• The house app, its design, its name and its logo belong to us or our licensors and are protected by law. These terms don't give you any right to use them other than to use house as intended.
• Licence. The app is licensed to you, not sold. Your licence to use it is governed by Apple's Licensed Application End User License Agreement (the "Standard EULA"), which applies unless these terms say otherwise. These terms add the rules for using the house service.
• If you send us ideas or feedback, we may use them without owing you anything.
• We may add, change or remove features, and we may stop offering house. If we plan to stop, we'll tell you in the app ahead of time where we reasonably can, so you can save what you want to keep.

11. Ending your use of house

• You can stop using house at any time and delete your account in the app: Profile › Privacy & security › Delete account. Deletion is permanent.
• We may suspend your account or remove you from a house if you break these terms (especially section 6), if you put other people or house at risk, or if the law requires it. Where we can, we'll tell you why and how to ask us to look at it again.
• The parts of these terms that by their nature should continue after your account ends, such as sections 12 to 15, continue to apply.

12. Disclaimers

We work hard to keep house running, safe and secure, but house is provided "as is" and "as available". To the extent the law allows, we make no promises beyond those in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we don't promise that house will always be available, uninterrupted or free of errors, or that content will never be lost. Keep your own copies of anything important.

Nothing in these terms takes away rights you have as a consumer that a contract can't change.

13. Liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from house, and our total liability for all claims about house is limited to the greater of 50 US dollars and what you paid us for house in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that the law doesn't allow to be limited. If you live in the EU or the UK, we're responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care, and not for loss that wasn't foreseeable.

To the extent the law allows, you're responsible for claims by others that arise from your content or from your breaking these terms, and for the reasonable costs they cause us.

14. Disputes

• If you use house as a consumer, you keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts there.
• Before going to court, please email us: most problems can be solved quickly.

15. Apple and the App Store

You get house from Apple's App Store, so the following terms apply between you and us, as Apple requires:

1. Acknowledgement. These terms are concluded between you and us only, and not with Apple. We, not Apple, are solely responsible for the house app and its content.
2. Scope of licence. Your licence to the house app is a non-transferable licence to use it on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may also be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
3. Maintenance and support. We are solely responsible for providing maintenance and support for the house app, as described in these terms or as the law requires. Apple has no obligation whatsoever to provide any maintenance and support services for it.
4. Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the house app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any (house is free). To the maximum extent permitted by law, Apple has no other warranty obligation for the house app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility.
5. Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the house app or your possession and use of it, including: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar laws. These terms don't limit our liability to you beyond what applicable law permits.
6. Intellectual property. If a third party claims that the house app or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer contact. Questions, complaints or claims about the house app go to support@tryhouse.app.
9. Third-party terms. You must comply with any applicable third-party terms when using the house app, such as your mobile data plan.
10. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and once you accept them, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

16. Changes to these terms

We may update these terms. We'll change the date at the top and, for changes that matter, tell you in the app before they take effect. If you keep using house after that, the updated terms apply; if you don't agree with them, stop using house and delete your account.

17. General

• These terms, the Privacy Policy and the Standard EULA are the whole agreement between you and us about house.
• If a part of these terms can't be enforced, the rest still applies. If we don't enforce something straight away, we haven't given up the right to.
• You can't transfer your rights under these terms. We may transfer ours to an organization that takes over house, as long as your rights under these terms aren't reduced.

18. Contact

Email: support@tryhouse.app